WhatsApp AI automation
Every enquiry gets an answer, even when the desk is busy
Your customers in Bhubaneswar already write on WhatsApp. We set up the reply, the capture, and the confirmation so a new message is answered and your team still sees it.
What you get
More enquiries answered
The first reply goes out when a chat starts, including the hours, the area you serve, and how to book.
Fewer missed leads
The website form and WhatsApp land on one staff list, so a message is not stuck in one person’s phone.
Faster confirmation
A visit or appointment is confirmed on WhatsApp as soon as the slot is chosen.
A person still in the loop
AI and auto-reply cover the questions that repeat. Anyone on the team can take over when a judgement is needed.
Why it matters
The first reply is where an enquiry is kept. Hours, a visit slot, and a confirmation can go out while the team is with someone else.
Two inboxes means one of them gets missed. The form and the chat should be the same enquiry.
Voice can cover the phone call that should book a slot, then confirm it on WhatsApp.
What is included
Auto-reply
The answers you would type every day, sent when a new WhatsApp chat starts.
Enquiry capture
Name, phone, and what the person wants, written to a list the staff can open.
AI chat
A short conversation for questions that one fixed reply cannot cover.
Voice agents
Calls that qualify a request or book a slot, then confirm on WhatsApp.
Website handoff
A form on the site triggers the same WhatsApp confirmation the staff can see.
Process
- 01
Start from real questions
We use the messages customers already send.
- 02
Decide the handoff
The automation answers the repeating part. A person handles the rest.
- 03
Connect the path
Form, WhatsApp, and staff list share one enquiry.
- 04
Test before customers see it
We send real messages and check the list first.
- 05
Tune the replies
The first weeks show which answers need a rewrite. We adjust them with you.
FAQ
Do you use the WhatsApp Business app or the API?
We choose with you. A low volume of chats can start on the WhatsApp Business app. A shared staff list, template confirmations, and more than one person replying usually need the WhatsApp API.
Can a customer still reach a person?
Yes. The automation covers the repetitive start. Anyone on the team can take over the chat.
Can it book a visit or an appointment?
Yes. The visitor picks a slot, WhatsApp sends the confirmation, and the staff list shows the same booking.
Will this work with a website we already have?
Yes. We can add it to the website you already have, or include it in a new one.
Where do you set this up?
In Bhubaneswar and Cuttack, across Odisha, and remotely for businesses elsewhere in India.
Related pages
Start with the enquiry in front of you
Message us on WhatsApp, use the form below, or send a page for a free website check.